Would you like to be part of an award-winning team where you can make a real difference? Coleman Health Services is dedicated to serving our communities and positively impacting the lives of our employees and the people they work to serve. If you are someone who believes in the value of achieving excellence, we want you on our team! The Compliance Officer is a highly detailed compliance professional who has the drive to support CHS in providing the highest quality care to clients and our community. This position has potential to be based out of any Coleman behavioral healthcare office location and be fully in-office or hybrid.

What can Coleman offer you as the Compliance Officer?

• Pays $58,000 - $65,000 annually
• A positive and supportive work environment that values both teamwork and individuality, welcomes innovation, is inclusive, promotes creativity, and where diversity is valued
• We will provide you with flexibility and empower you to be successful
• You will be encouraged to participate in ongoing learning & developmental opportunities
• A competitive compensation & benefits package
• Accrue three weeks of paid-time off during first year
• $2000 Staff Referral Bonus
• $400 annual CEU reimbursement
• $250 Quarterly Employee Recognition Program, Wellness Reimbursement & more!

What are we looking for from you?

• Serve as the Client Advocate (Clients Rights Officer)
• Interface with certification and regulating agencies and local boards
• Monitors federal and state policy change and impact on quality and compliance of services delivered.
• Travel throughout Ohio to various Coleman locations when needed
• Engage with clients, family members, staff and other stakeholders to receive and investigate allegations of client rights violations.
• Ensure agency maintains a structured process to measure, assess, and evaluate the quality and appropriateness of services to identify gaps in service.
• Complete, document, and submit various regular reports, investigations, and/or outcomes to CHS leadership, CHS board, and county mental health boards

What qualifications will you need to be a successful Compliance Officer?

• Bachelors degree or higher in related field required.
• At least two years of experience in behavioral health with quality assurance; compliance and survey/accreditation process knowledge; and five years of experience in behavioral health care.
• Knowledge of federal, state, local and accreditation standards related to services.
• Experience with computers, standard software (e.g., Microsoft Office Suite), and electronic health records.
• Excellent customer service skills.
• Excellent collaboration, time management, and communication skills.
• Ability to multi-task and manage multiple priorities and deadlines.
• Able to work effectively and collaboratively as a team, interacting with clients, employees and external entities.
• Able to travel to various CHS locations as needed for accreditation and surveying process, in person meetings and presentations.
• Maintain an excellent driving record

Preference given to the following candidates:

• Previous experience as a Clients' Rights Officer
• Certification in Healthcare Compliance (CHC) and/or licensure of LSW, LISW, RN, LPC or LPCC
• Previous experience with CARF accreditation process

Why join Coleman Health Services? We are a nationally recognized not-for-profit provider of behavioral health and an organization that has demonstrated over 40 years of stability and transparency.

Our Company Culture and Benefits Set Us Apart! Regardless of your role at Coleman Health Services, your work makes a lasting impact on those we serve. When you join our team, you become part of a collaborative community of dedicated professionals whose primary mission is to improve the lives of our clients. In return, you can also expect opportunities for career advancement and continued professional training.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request."