Director of Administrative Support and Medical Records

Coleman Health Services is seeking an administrative support and records professional to be the Director of Administrative Support & Medical Records team in Summit and Stark Counties. This position is in-office Monday - Friday, located in our Canton and Akron offices.

Employee Package includes:

  • Salary starting at $50,000 annually and up (based on experience and credentialing)
  • Health, dental, vision insurance
  • Flex Spending Account
  • Annual Wellness reimbursement
  • Accrue three weeks of paid-time off during the first year
  • $400 annual training reimbursement
  • Reimbursement for credential renewals
  • Excellent team environment
  • Highest commitment to quality care
  • $2,000 Employee Referral Program

Are you passionate about mental health and substance use services? Are you looking to make a meaningful difference in your community? Would you like to work for an award-winning, nationally recognized behavioral health and rehabilitation organization? If so, a leadership position with our management team might be a great fit for you!

Director of Administrative Support & Medical Records duties include, but not limited to:

  • Provide coordination of office support staff and records department schedules and logistics
  • Collaborate with Chief Officers of Summit and Stark County Behavioral Health and Stark Crisis Unit for office needs and efficiency
  • Oversee and train on all standard office operations, such as opening and closing of the offices, customer service phone and delivery and scheduling, internal and external referral management, provider schedules
  • Recruit and train new support and records staff
  • Oversee and train on operations for medical records
  • Provide administrative supervision to admin support and records departments
  • Complete performance reviews for staff with input from Chief Officers of each Business Unit

Minimum Qualification for Director of Administrative Support & Medical Records:

  • Bachelor's degree and 3 or more years of related work in mental health, substance use and/or healthcare experience
  • Proficiency in using PC-based computers and programming, including Microsoft Office

Preferred Qualification for Director of Administrative Support & Medical Records:

  • 5+ years of related work in administrative support and/or medical records
  • Experience and understanding of insurance collection, as well as working out of a medical electronic health record.

Our Company Culture and Benefits Set Us Apart! Regardless of your role at Coleman Health Services, your work makes a lasting impact on those we serve. When you join our team, you become part of a collaborative community of dedicated professionals whose primary mission is to improve the lives of our clients. In return, you can also expect opportunities for career advancement and continued professional training.

Benefits options include health, life, paid time off, and more. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request."

If interested in applying for this position, visit the e3 Home Page. On the right side under the "External