Training Care Coordinator - OhioRISE

Full-Time | Mansfield, OH | Richland County| Coleman Health Services

Share Your Experience. Develop Others. Make a Lasting Difference.

Are you an experienced OhioRISE Care Coordinator who enjoys helping others grow, sharing your knowledge, and making a difference in the lives of children and families? Coleman Health Services is looking for a Training Care Coordinator to join our OhioRISE team serving Richland County!

This is an exciting opportunity for an experienced behavioral health professional to expand their impact by combining direct Care Coordination with staff training, mentoring, and professional development. In this role, you will help prepare new Care Coordinators to confidently navigate their responsibilities, develop essential skills, and deliver high-quality services to youth with complex behavioral health needs through OhioRISE's high-fidelity Wraparound model.

Based in our Mansfield, Ohio office, the Training Care Coordinator will maintain a reduced Care Coordination caseload while providing hands-on training, coaching, shadowing, and ongoing support to new and developing staff. Working closely with the Manager, you will play an important role in building staff competency, strengthening service delivery, and ensuring Care Coordinators are prepared to successfully support the children and families we serve.

What You'll Do

• Maintain an active but reduced Care Coordination caseload while providing training and support to other Care Coordination staff.
• Assist with onboarding and orienting new Care Coordinators to OhioRISE, Care Coordination responsibilities, and high-fidelity Wraparound practices.
• Facilitate individual and group training sessions covering essential Care Coordination skills, program expectations, and core competencies.
• Attend initial Care Coordination activities with new staff to provide hands-on guidance, demonstrate best practices, and support skill development.
• Provide structured shadowing opportunities to help new Care Coordinators gain practical experience and confidence in the field.
• Observe staff in practice, assess skill application, and provide coaching and constructive feedback.
• Provide additional training and support to staff who need further development to demonstrate field readiness, as directed by the Manager.
• Develop and coordinate training activities, shadowing experiences, and skill-building opportunities aligned with onboarding milestones and competency expectations.
• Evaluate and document staff progress toward required competencies and provide recommendations to Managers regarding readiness for independent field practice.
• Assist in identifying, developing, organizing, and maintaining training materials, tools, and resources.
• Share feedback and identify opportunities for improvement to strengthen Care Coordination quality, consistency, and service delivery.
• Collaborate with leadership and team members to continuously improve training approaches and support the professional growth of Care Coordination staff.

What We're Looking For

We are looking for an experienced behavioral health professional who is passionate about supporting children and families and enjoys helping others succeed. The ideal candidate is organized, adaptable, collaborative, and confident in their ability to share knowledge, provide guidance, and support the development of others.

Required Qualifications

• High school diploma or equivalent.
• Minimum of three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth and their families or caregivers.
• Minimum of 12 months of employment as an OhioRISE Care Coordinator.
• Background and experience in one or more of the following areas: utilization management, family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Strong understanding of OhioRISE, high-fidelity Wraparound, Care Coordination principles, and community-based services for children and families.
• Ability to work effectively and collaboratively with clients, families, external care providers, consulting psychiatrists, and team members.
• Ability to exercise sound judgment when evaluating situations and making decisions, including the ability to manage difficult or confrontational situations in a calm, consistent, and equitable manner.
• Detail-oriented and organized, with the ability to synthesize information from multiple sources.
• Strong written and verbal communication, customer service, and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to mentor, coach, provide constructive feedback, and support the professional development of colleagues.
• Ability to facilitate training, assist with staff development, and support the acquisition of Care Coordination skills and competencies.
• Valid driver's license.
• Ability to obtain a National Provider Identifier (NPI) and Ohio Medicaid provider numbers (assistance available).

What Coleman Offers

At Coleman Health Services, we believe in supporting the people who make a difference every day. We offer a comprehensive benefits package and opportunities to grow your career while making a meaningful impact.

• Competitive salary based on experience, education, and licensure.
• Health, dental, and vision insurance.
• Accrue three weeks of paid time off during the first year.
• Wellness reimbursement and employee recognition incentives.
• Unlimited CEUs and licensure reimbursement.
• A collaborative, supportive, and mission-driven workplace culture.
• Opportunities for professional growth, career advancement, and continued development.
• The opportunity to mentor and develop future Care Coordinators while strengthening services for children and families.

Take the Next Step in Your Career!

Join Coleman Health Services, a nationally recognized nonprofit behavioral health provider with a proven 40-year history of stability and transparency.

At Coleman, we believe every employee has the opportunity to make a lasting difference. Our strong company culture, comprehensive benefits, and commitment to professional development create an environment where employees can grow, thrive, and make an impact.

As a Training Care Coordinator, you can take your experience to the next level by helping develop the next generation of Care Coordinators and ensuring youth and families receive the quality, compassionate, and person-centered services they deserve.

Share your experience. Inspire others. Make an even greater impact. Join Coleman Health Services today!

We value diversity and are an equal-opportunity employer. E.O.E. All applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Accommodations can be requested for the application process by reaching out to us at careers@colemanservices.org with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug-Free Workplace Act.