Crisis Assistant (Opiate Hotline) - FT - Stark County, Ohio

The position's primary purpose is to provide information, education, and service navigation to individuals and families calling the Opiate Hotline in collaboration with other members of the Crisis Services Program. 

Duties include:

-Caller engagement

-Identify presenting problem, needs, and service preference, 

-Coordinate referral, service navigation, and linkage

-Perform duties specific to the administrative 

-Other operations of the position

Must possess a minimum of an Associate's degree and demonstrate an understanding of addiction, crisis response activities, de-escalation techniques, the recovery process, and an understanding of community agencies and resources.  Must possess one year of clinical experience in crisis intervention, mental health, or substance abuse services.  Must be skilled in triage practices and hotline services.  Must maintain current certification in CPR, First Aid, and Non-violent Crisis Intervention Training (NCI).  Must have and maintain valid driver's license and clean driving record.  Must be computer literate.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  E.O.E.  Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request."